Flying Horse Co. Privacy Policy

Last updated: October 27, 2026

Flying Horse Co. (“Flying Horse Co.,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the ways information may be handled when you visit https://flyinghorseco.com/, browse product listings, communicate with us, or use available shopping features.

1. Information We May Collect

Depending on how you use the website, information may include:

• Contact information: such as your name, email address, telephone number, and details you choose to provide when contacting customer support.
• Order information: such as items ordered, order number, billing and shipping details, order status, and transaction-related records.
• Account information: if customer accounts are enabled, information associated with registration, login, and account preferences.
• Communications: information included in messages you send us about product listings, orders, shipping, refunds, or other support matters.
• Technical information: which may include IP address, browser type, device information, approximate location derived from technical data, and website interaction records, depending on the tools in use.
• Cookie and usage information: where cookies, analytics, security tools, or similar technologies are enabled.

Please do not send passwords, full payment-card details, government identification numbers, or other highly sensitive information through ordinary email or contact forms unless a secure, verified process specifically requires it.

2. How Information May Be Collected

Information may be collected when you:

• Browse pages or interact with website features.
• Submit an order or provide information during checkout.
• Create or use a customer account, if available.
• Contact us at sales@flyinghorseco.com or by telephone.
• Subscribe to communications, if a subscription feature is enabled.
• Interact with cookies, analytics, security, or other tools enabled on the site.

Some information may be processed automatically by website hosting, security services, payment providers, or other service providers involved in operating the website.

3. How We May Use Information

Subject to applicable law, information may be used to:

• Process and manage orders and related customer service requests.
• Communicate about order status, delivery, refunds, or account issues.
• Respond to questions about Flying Horse product listings.
• Maintain website functionality, reliability, and security.
• Detect fraud, abuse, unauthorized activity, or checkout problems.
• Maintain business records and meet applicable legal obligations.
• Understand website performance where analytics tools are enabled.
• Send marketing communications where permitted and where any required consent has been obtained.

We should use personal information only for purposes that are consistent with applicable law and the disclosures provided to you.

4. Orders and Payment Information

When you place an order, the website may process information needed to manage the transaction, such as contact details, order contents, billing information, and delivery information.

Payments may be handled by third-party payment providers, depending on the payment methods enabled at checkout. Those providers may process payment information under their own privacy notices and security practices.

Do not assume that Flying Horse Co. directly receives or stores full payment-card details. The actual handling of payment information depends on the payment configuration in use. The business should verify this configuration before publishing this statement.

5. Cookies and Similar Technologies

The website may use cookies or similar technologies to support essential functions, remember preferences, help maintain shopping sessions, improve security, or measure website usage.

The specific cookies used depend on WordPress, the active theme, shopping features, plugins, analytics tools, and third-party services installed on the website.

Where required by law, non-essential cookies or tracking technologies should only be activated after the appropriate consent is obtained. You may also be able to manage cookies through your browser settings or any cookie-preference tool provided by the website.

6. Analytics and Website Performance

Analytics or performance tools may be used to understand how visitors navigate the website, identify technical issues, and improve site usability. If such tools are enabled, they may collect technical or usage information as described in their own documentation.

The business should list the specific analytics providers actually installed on the website and explain the relevant data practices before this policy is finalized.

7. When Information May Be Shared

Personal information may be shared when reasonably necessary for the purposes described in this policy, subject to applicable law. Potential recipients may include:

• Service providers: website hosting, website maintenance, security, and technical support.
• Payment providers: services used to authorize or process transactions.
• Shipping and delivery providers: where information is needed to fulfill an order.
• Analytics or marketing providers: if these tools are enabled and their use is lawful.
• Professional advisers: where necessary for legitimate business, legal, or accounting purposes.
• Authorities or other parties: when required by law or when necessary to protect legal rights, security, or the website from fraud or abuse.

We should not state that a particular provider receives information unless that provider is actually used by the business.

8. Marketing Communications

If you sign up for marketing communications and the website offers that feature, your contact information may be used to send updates or promotional messages in accordance with the consent you provide and applicable law.

Where marketing emails are sent, you should be able to unsubscribe using the available unsubscribe mechanism or by contacting us. Unsubscribing from marketing does not necessarily stop essential messages related to an order or a service you have requested.

9. Data Retention

Information should be retained only for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer support, security, dispute handling, recordkeeping, and legal obligations.

Actual retention periods may differ by information type and legal requirement. The business should confirm its retention practices and any applicable statutory recordkeeping requirements before publishing a specific retention schedule.

10. Data Security

Reasonable technical and organizational measures should be used to help protect personal information against unauthorized access, loss, misuse, or alteration. However, no website, electronic transmission, or storage method can be guaranteed to be completely secure.

The business should ensure that appropriate security measures are actually in place, including those relevant to website access, hosting, software updates, backups, and third-party services.

11. Your Privacy Rights and Choices

Depending on where you live and which laws apply, you may have rights concerning your personal information. These may include the right to request access to information, correction of inaccurate information, deletion, a copy of certain information, or the withdrawal of consent where processing is based on consent.

Some requests may be subject to legal exceptions, identity verification, or recordkeeping requirements. The rights available to you depend on applicable law and your circumstances.

To submit a privacy-related inquiry, contact us using the details at the end of this page. Please do not include sensitive credentials or full payment-card information in your request.

12. Children’s Privacy

This website is not intended to be used by anyone who is below the minimum legal age applicable to the products or services offered. We do not intend to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information in a way that violates applicable privacy requirements, contact us so that the issue can be reviewed.

13. Third-Party Websites and Services

The website may link to external websites, payment providers, shipping services, or informational resources. These third parties operate independently and may have their own privacy policies, terms, and data practices.

We do not control the privacy practices of independent third-party websites. Review the applicable privacy information before providing personal information to another service.

14. International Visitors and Data Transfers

Depending on the location of the website’s hosting, service providers, and customers, personal information may be processed in a different region or country from where it was collected.

Where applicable law requires safeguards for international transfers, the business should implement the appropriate measures and explain them accurately in this policy.

15. Changes to This Privacy Policy

This Privacy Policy may be updated when website features, business practices, service providers, or legal requirements change. The “Last updated” date at the top of the page should be revised whenever a material update is made.

Please review this page periodically to understand the current privacy information. Where required by law, additional notice or consent will be provided for material changes.

16. Contact Flying Horse Co. About Privacy

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us using the details below.

Email: sales@flyinghorseco.com

Phone: (720) 446-8791

You can also visit our Contact Us page.

Related Pages

This template is general information and is not legal advice. Before publishing, verify the site’s actual data collection, cookies, payment configuration, analytics, service providers, retention practices, and applicable privacy requirements.